CANCELLATION POLICY

  • Full refund for cancellation only if intimation reaches the Company in writing 30 days prior to the check in date.
  • Requests for early check-in or late check-out will be subject to availability and charged as per the duration of stay.
  • 25% retention for cancellation 15 days prior to check in
  • 50% retention for cancellation 7 days prior to check in
  • Full retention for cancellation within 07 days of check in
  • In the case of No Show / Late Check in / Early check out there will be NO REFUND
  • Any cancellation for the confirmed booking will have processing fees irrespective of the date of cancellation. Please note, the refund process may take 15 -20 working days.
  • IBNI SPA RESORT (IBNII SPA RESORT) Coorg reserve the right to cancel reservations where it appears that a customer has engaged in fraudulent or inappropriate activity.